PRIVACY NOTICE

Dayanik Co ("we", "us", or "our") provides a booking facilitation platform ("the Platform") that connects patients with dental practices in the United Kingdom. We act as a data processor for the dental practices who use our software, and a data controller for our business customers.

ICO registration: Not yet registered.

SECTION 1: FOR PATIENTS USING THE BOOKING ENGINE

When you book a dental appointment using our platform, we act strictly as a Data Processor on behalf of your chosen dental practice (the Data Controller).

1. The Data We Process & Transfer

We collect minimal personal data to facilitate your booking and securely transfer it straight to your clinic's diary system. This data includes:

• Identity Data: Full Name.
• Booking Data: Selected appointment type (e.g., Emergency appointment, Routine consultation, Hygienist visit) and the selected time slot.
• Financial Value Data: The fee amount associated with your treatment.

2. How Data is Handled (In Transit Only)

• No Permanent Storage: We do not permanently store or retain your patient records, medical history, or appointment data on our servers. Once the data is securely pushed into the dental practice’s internal management software, it is removed from our live transit queues.
• No Payment Cards Handled: We never see, process, or store your credit or debit card details. Payment processing is handled directly by Stripe on behalf of your dental practice. Your financial transaction is subject to Stripe's Privacy Policy.

3. Your Data Controller

Because we do not store your data, any requests to exercise your rights under the UK GDPR (such as the right to access, rectify, or erase your patient booking logs) must be made directly to your respective Dental Practice, who acts as the Data Controller.

SECTION 2: FOR DENTAL PRACTICES (SaaS CUSTOMERS)

If you register a dental practice to use our SaaS platform, we act as a Data Controller for the corporate account information required to provide you with our software services.

1. Data We Collect About Your Business

• Account Info: Contact names, business email addresses, practice telephone numbers, and registered UK business addresses.
• Billing Details: Payment data collected via Stripe Billing to process your fixed monthly SaaS subscription fees.

2. Why We Use This Data

• To manage your platform registration and provide tech support.
• To process your flat-rate monthly SaaS membership fee.
• To send critical system, security, or feature updates.

3. Data Retention

We retain practice account details for as long as your subscription is active, or as required by UK law to comply with tax and financial accounting requirements (typically 6 years following the end of the financial year).

SECTION 3: DATA SECURITY (APPLIES TO ALL ACTIONS)

We implement strict, industry-standard administrative and technical security measures to protect data in transit.

• All data payloads flowing between the patient browser, our platform, Stripe, and the dental practice’s system are encrypted using secure Transport Layer Security (TLS/HTTPS).
• We restrict server-side access to data tunnels using strict multi-factor authentication and tokenised security protocols.

CONTACT US

If you have any questions about this privacy notice, you can contact our data privacy officer at:

• Email: hello@dayanik.co.uk
• Address: Unit 27 Fallings Park Ind Est, PArk LAne Wolverhampton WV3 8JX